Frequently asked questions

IRIA chargers are compatible with most electric and plug-in hybrid vehicles on the market. Our chargers use the Type 2 (Mennekes) connector, which is the standard in Europe for Mode 3 (AC) charging. This standard guarantees optimal compatibility with most electric models from European manufacturers and other regions that follow this regulation.

In addition, IRIA chargers comply with IEC 61851 international regulations and have CE marking, ensuring safe, efficient charging that meets the quality standards required in Europe.

Of course!

At IRIA, we believe in the harmony between technology and design. You can choose finishes and materials so that the charger fits perfectly into its surroundings, whether it’s a hotel, a historic center, or a modern urban space.

Our materials include options such as aluminum, stainless steel, and wood, each with different treatments to ensure durability and weather resistance. For more rustic or natural settings, we have wood finishes, which allow the charger to blend into the landscape without disrupting its aesthetic.

As for colors, we offer a standard palette that includes black, white, blue, green… but if you need a corporate color or a specific shade to fit your company’s visual identity, we can adapt the design to your needs.

That’s why we’ll soon have a configurator available where you can preview some of the possible combinations. But the combinations don’t end there. Send us your proposal and we’ll make it a reality!

If you’re an electrical installer and want to work with our chargers, you can join our network of partners.

Fill out this form and we’ll get in touch with you.

The installation of IRIA chargers must be performed by a qualified and certified technician. Our chargers are designed to be installed both indoors and outdoors, ensuring their strength and durability.

For installation, it is essential to have a stable and suitable surface, either on the floor or on a wall, ensuring proper mounting and security. Furthermore, it is necessary to comply with all current electrical regulations, ensuring a safe and efficient connection to the electrical grid. Our equipment requires an alternating current (AC) supply and is designed to operate in Mode 3 (according to IEC 61851).

It is also important to have adequate electrical protections, although the charger itself is internally protected to ensure the safety of the installation and the user. For more technical details and specific requirements, please refer to our installation manual.

Through the Electromaps app, you can monitor charging in real time, schedule time, and manage energy consumption from anywhere.

Plus, if it’s a public charger, you can also use this same app to pay from your mobile device, making your experience easier and faster.

We’ll tell you all the details on our Software page.

IRIA chargers feature an advanced management system that allows companies, hotels and other businesses to control and manage their charging points efficiently. Thanks to support for the OCPP 1.6 protocol, our chargers can be integrated with various management platforms, offering flexible and secure connectivity.

This will allow you to:

• Monitor the status of the chargers and energy consumption in real time.
• Configure access for employees, customers, or registered users.
• Manage rates and payments if you want to offer charging as a service.
• Schedule charging at specific times to optimize energy consumption.
• Customize reports on charger usage and performance.
• Connect with other platforms thanks to OCPP 1.6 compatibility, ensuring integration with third-party systems.

Our system is intuitive and easy to use, allowing any business to integrate electric mobility into their daily operations simply and efficiently.

We tell you all the details on our Software page.

At Iria, we design our products with a focus on energy efficiency to reduce environmental impact and promote cleaner mobility.

Furthermore, the charger’s electronic system is modular, making it easy to separate. This is very important for repairs and recycling, as it facilitates these processes.

You can contact us through our website or visit our authorized distributors.

We also participate in trade shows and events where you can learn more about our technology.

Installation must be carried out by approved installers in your town or area. If you don’t have one, you can fill out our contact form and we will put you in touch with an authorized installer.

Regarding maintenance, our chargers are designed to be long-lasting and do not require regular maintenance. However, in the event of any incident, it is important to contact the installer, who will assess the situation and, if necessary, we will provide the appropriate spare parts.

For models with ventilation grille, we recommend periodic cleaning with a dry cloth, especially in environments with high dust or dirt accumulation, to ensure optimal operation.

• Customizable design: You can choose colors and materials to suit your environment.
• Modularity: The charger’s electronic system is built in modules, making it easy to separate. This is very important for repairs and recycling, as it facilitates these processes.
• Proprietary software: Our team has created the charging software from scratch, improving the charging experience and making it completely efficient and functional.
• Safety and reliability: Our chargers have been created with internal protection to offer completely safe charging. In addition, our chargers are approved, thus guaranteeing their reliability.
• Compatibility: Works with all electric vehicles with a Type 2 (Mennekes) connector.
• Advanced connectivity: Control through our app with authentication and payment options.
• High resistance: IP54/IK10 protection against water and impacts.

Our chargers are equipped with Type 2 (Mennekes) connectors, the standard in Europe for electric vehicles.

IRIA chargers are integrated with a standard app payment system, allowing users to pay quickly and securely.

Yes, thanks to Wi-Fi connectivity, users can monitor the charging status in real time, manage access and schedule charging from the app.

Yes, our IRIA chargers are designed to adapt to both individuals and businesses, hotels, parking garages, and corporate fleets.

They are highly efficient and scalable, allowing for integration into business environments and electric vehicle fleets of different sizes.

Furthermore, IRIA chargers support the OCPP 1.6 (Open Charge Point Protocol) communication protocol, making them easy to connect and manage through centralized management platforms. This allows companies to monitor charger usage, manage charging remotely, perform software updates, and efficiently optimize energy distribution.

We also offer customization options with corporate logos and colors to reinforce brand image.

Charging time depends on several factors:

• Type of installation: Single-phase (up to 7.4 kW) or three-phase (up to 22 kW).
• Battery capacity: 18 kWh, 40 kWh or 100 kWh.
• Vehicle type:PHEV (plug-in hybrid) or BEV (fully electric vehicle).

Yes, our chargers comply with all the most demanding international regulations, guaranteeing safety, efficiency, and compatibility. They have the CE mark, certifying that they comply with European Union standards for electrical safety, electromagnetic compatibility, and sustainability. Additionally, they are designed under IEC 61851-1 and IEC 61851-21-2 regulations, ensuring optimal performance and safe charging for any electric vehicle.

IRIA electric vehicle chargers can be regulated to their maximum specifications, adapting to the power requirements of the site. Using the OCPP1.6 communication protocol, IRIA chargers allow for simple integration with a centralized management system, facilitating monitoring, charge scheduling, and remote control, thus optimizing equipment performance and availability. Furthermore, through a DLM (Dynamic Load Management) system, a SOARS (Solar Optimization and Remote Services) inverter, or other connection interface, they enable intelligent optimization and efficiency of connected equipment.